Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping (Philippines) We offer shipping to all major islands and provinces across the Philippines. Delivery typically takes 3–7 business days depending on your location. Shipping rates are calculated at checkout based on your delivery address and order weight.

International Shipping We ship worldwide. International delivery times vary by destination, typically 7–21 business days. Shipping rates are calculated at checkout. Please note that international orders may be subject to customs duties, import taxes, or fees imposed by your country — these are the responsibility of the buyer and are not included in our shipping rates.

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number so you can monitor your delivery.

Delays While we do our best to meet estimated delivery times, delays may occasionally occur due to customs processing, weather, or carrier disruptions. We appreciate your patience.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email] so we can make it right.